Frequently Asked Questions
Find answers to common questions about our cybersecurity training services
General Information
What is Exploit3rs?
Exploit3rs is an Emirati cybersecurity training company dedicated to advancing digital security skills through immersive, narrative-driven experiences. We specialize in providing top-tier Cyber Security Training and organizing dynamic, story-driven Capture The Flag (CTF) competitions that are gamified and enriched with meaningful narratives and objectives.
Where is Exploit3rs based?
Exploit3rs is based in the United Arab Emirates. We operate across all seven emirates and collaborate with educational institutions and organizations throughout the region.
What makes Exploit3rs different from other cybersecurity training providers?
Exploit3rs stands out through our narrative-driven, hands-on approach to cybersecurity training. Our zero-click deployment platform eliminates technical barriers, allowing participants to focus entirely on learning. We blend technical challenges with compelling storytelling to create immersive experiences that lead to better retention and application of skills. Our programs are designed by active security professionals and tailored specifically to the needs of the UAE market.
Who are your typical clients?
We work with a diverse range of clients, including educational institutions (universities, colleges, and technical schools), government agencies, corporate security teams, and individuals seeking to advance their cybersecurity skills. We currently manage the largest web security course across seven Higher Colleges of Technology campuses in the UAE, serving over 250 students.
Services & Programs
What services does Exploit3rs offer?
We offer a comprehensive range of cybersecurity training services including:
- Custom Cyber Security Events
- CTF Hacking Competitions
- Cyber Security Workshops
- Cyber Odyssey Program (educational institution program)
- Cyber Security Courses
All of our services feature hands-on, practical training with zero-click deployment of secure training environments.
What is a CTF competition?
CTF (Capture The Flag) competitions are cybersecurity challenges where participants solve security puzzles, exploit vulnerabilities, and hunt for hidden "flags" in various systems. Our CTFs go beyond traditional formats by incorporating compelling narratives and real-world scenarios, creating immersive learning experiences that develop practical skills while engaging participants in a storyline that contextualizes the challenges.
What is the Cyber Odyssey Program?
The Cyber Odyssey Program is our flagship educational program designed specifically for academic institutions. This semester-long journey transforms students into cybersecurity professionals through a comprehensive curriculum that includes:
- Initial skills assessment
- Customized curriculum
- Hands-on training with realistic scenarios
- Final assessment in a custom-developed hacking lab
- Professional security reporting training
The program includes instructor analytics dashboards, automated grade tracking, and zero-click lab deployment to eliminate technical barriers to learning.
What types of workshops do you offer?
We offer a variety of cybersecurity workshops, including:
- CTF Level 1: The Beginning (3 hours) - Introduction to CTF competitions and basic cybersecurity concepts
- Hands-on Phishing Prevention Strategies (3 hours) - Practical techniques for identifying and defending against phishing attacks
- Linux Privilege Escalation Techniques (4 hours) - Advanced methods for identifying and exploiting privilege escalation vulnerabilities
All workshops are hands-on with a high percentage of practical exercises and guided challenges.
Can you create custom events?
Absolutely! Our custom cybersecurity events are one of our specialties. We can combine multiple services (workshops, CTF competitions, etc.) into comprehensive experiences ranging from hours to multiple days. Our certified Event Manager handles all logistics, including venue arrangements, catering, and technical setup. We create bespoke events tailored to your organization's specific cybersecurity training objectives and challenges.
Training Approach & Methodology
What makes your training methodology effective?
Our training methodology is built on four key principles:
- Hands-on Learning: We emphasize practical application with 95% hands-on practice time in all our training sessions.
- Narrative-Driven Scenarios: We create compelling storylines that provide context and engagement, leading to better skill retention.
- Zero Technical Barriers: Our zero-click deployment platform eliminates setup time, allowing participants to focus entirely on learning.
- Progressive Skill Building: We structure learning experiences to build skills incrementally, ensuring solid foundations before advancing to complex topics.
This methodology creates an immersive learning environment that accelerates skill development and improves knowledge retention compared to traditional training approaches.
What skill levels do your programs accommodate?
We offer training programs for all skill levels, from complete beginners to advanced cybersecurity professionals. Our offerings include:
- Beginner: Introductory workshops and CTF Level 1 competitions that teach foundational concepts
- Intermediate: Specialized workshops and jeopardy-style CTFs that develop specific skill sets
- Advanced: Complex attack-defense competitions and technical workshops focusing on advanced exploitation techniques
We assess participant skill levels at the beginning of our programs and tailor the experience accordingly, ensuring appropriate challenges regardless of starting point.
What is zero-click deployment?
Zero-click deployment is our proprietary technology that enables instant setup of complex technical environments in the cloud. This eliminates all technical barriers to entry, allowing participants to begin training immediately without any configuration or setup requirements. The system offers:
- Instant environment availability (under 30 seconds deployment time)
- No infrastructure management required from participants
- Isolated, secure practice environments for each learner
- Real-time monitoring and analytics for instructors
This technology ensures that 100% of training time is spent on skill development rather than technical setup, significantly enhancing learning outcomes.
How do you make complex cybersecurity concepts accessible?
We make complex cybersecurity concepts accessible through:
- Narrative Context: Creating stories that illustrate security concepts in real-world scenarios
- Progressive Challenge Design: Breaking complex skills into manageable steps that build upon each other
- Guided Practice: Providing structured challenges with appropriate hints and support
- Visualization: Using visual aids and interactive elements to illustrate abstract concepts
- Relatable Examples: Connecting technical concepts to familiar situations and experiences
Our approach creates an intuitive learning path that makes even advanced security concepts digestible for learners at all levels.
Technical Questions
What technical requirements do participants need?
The technical requirements for participants are minimal. All that's needed is:
- A modern web browser (Chrome, Firefox, Edge, or Safari)
- Internet connection
- Basic computer literacy
Our zero-click deployment platform handles all the complex technical environments in the cloud, so participants don't need to install special software or have high-performance devices. This accessibility ensures that technical limitations don't become barriers to learning.
How secure are your training environments?
Security is our top priority. Our training environments are designed with multiple layers of protection:
- Isolated per-participant environments with strict access controls
- Ephemeral cloud infrastructure that automatically terminates after use
- Secure networking configurations that prevent cross-environment access
- Real-time monitoring for unusual activity
- Regular security audits of our platform
These measures ensure that offensive security techniques can be practiced safely without risk to production systems or other participants.
What technologies and platforms are covered in your training?
Our training covers a wide range of technologies and platforms relevant to modern cybersecurity, including:
- Web Application Security: Modern frameworks, OWASP Top 10 vulnerabilities, API security
- Network Security: Firewalls, VPNs, intrusion detection/prevention systems
- Operating Systems: Linux, Windows, macOS security
- Cloud Security: AWS, Azure, and GCP security concepts
- Mobile Security: Android and iOS application vulnerabilities
- IoT Security: Common IoT device vulnerabilities and exploitation
We regularly update our curriculum to include emerging technologies and security challenges, ensuring our training remains relevant to the current threat landscape.
How do you handle different skill levels in technical workshops?
We handle diverse skill levels through several approaches:
- Pre-workshop Assessment: We identify skill levels before beginning to ensure appropriate challenge difficulty
- Progressive Challenge Design: Our challenges scale in difficulty, allowing participants to advance at their own pace
- Tiered Hint System: Participants can access graduated hints that provide just enough guidance without giving away solutions
- Low Instructor-to-Participant Ratio: We maintain a 12:1 ratio to ensure personalized assistance
- Additional Challenge Options: Advanced participants receive bonus challenges to remain engaged
This approach ensures that all participants are appropriately challenged regardless of their starting skill level.
Logistics & Participation
Where are your workshops and events held?
We offer flexible location options for our workshops and events:
- On-Site: We can conduct training at your facility (office, campus, or event space)
- Virtual Live: Remote sessions with the same interactive, hands-on experience
- Hybrid: Combinations of in-person and remote participation
Our certified Event Manager handles all logistics for physical events, including venue setup, technical infrastructure, and catering if needed. For virtual events, we ensure all participants have seamless access to our cloud-based training platform.
How many participants can you accommodate?
We can accommodate groups of virtually any size, from small team training sessions to large-scale events. Our typical participant ranges include:
- Workshops: 10-30 participants for optimal instructor interaction
- CTF Competitions: 20-200+ participants
- Custom Events: Scalable to your requirements
- Cyber Odyssey Program: Currently supporting 250+ students across multiple campuses
For larger groups, we maintain quality by adjusting our instructor-to-participant ratio and utilizing team-based learning approaches. Our cloud infrastructure scales automatically to support any number of participants.
How long are your typical training programs?
Our training programs vary in duration to meet different needs:
- Workshops: 3-4 hours for focused skill development
- CTF Competitions: 4-8 hours for standard events, up to 24-48 hours for advanced competitions
- Custom Events: Flexible duration from half-day to multi-day experiences
- Cyber Odyssey Program: Semester-long program with weekly components
We can customize the duration of any program to fit your scheduling requirements while ensuring learning objectives are met.
What materials or certificates do participants receive?
Participants in our programs receive:
- Digital Materials: Comprehensive guides, reference documents, and resources
- Completion Certificates: Professional certificates documenting skills developed
- Challenge Environment Access: Limited-time post-event access to practice environments
- Performance Analytics: Detailed feedback on strengths and areas for improvement
- Community Access: Invitation to our online community of cybersecurity learners
For the Cyber Odyssey Program, students also receive formal academic assessment and professional development portfolios that can be shared with potential employers.
Pricing & Booking
How is your pricing structured?
Our pricing is tailored to each client's specific needs and varies based on several factors:
- Type and complexity of the training or event
- Number of participants
- Duration of the program
- Level of customization required
- Location and logistics requirements
We provide detailed, transparent quotes that outline all costs involved. For educational institutions, we offer special pricing packages designed to maximize impact within academic budgets. Please contact us for a personalized quote based on your specific requirements.
Do you offer discounts for educational institutions?
Yes, we are committed to supporting cybersecurity education and offer special pricing for educational institutions. Our educational discounts include:
- Reduced per-student rates for large groups
- Academic pricing for our Cyber Odyssey Program
- Special packages for recurring training sessions
- Sponsored CTF competitions with partial or full funding options
We work closely with educational institutions to create programs that align with both their learning objectives and budget constraints. Contact us to discuss how we can support your institution's cybersecurity education goals.
How far in advance should we book your services?
Booking timeframes depend on the type and scale of service required:
- Standard Workshops: 2-4 weeks in advance is recommended
- CTF Competitions: 4-8 weeks for proper challenge development and testing
- Custom Events: 8-12 weeks for complex, multi-day events
- Cyber Odyssey Program: 2-3 months before semester start for optimal implementation
For urgent training needs, we do offer expedited services when our schedule permits. Contact us with your timeline, and we'll work to accommodate your requirements whenever possible.
What is your cancellation policy?
Our cancellation policy is designed to be fair while accounting for the preparation work involved in our services:
- Cancellations more than 30 days before the event: Full refund less any non-refundable expenses incurred
- Cancellations 15-30 days before the event: 75% refund
- Cancellations 7-14 days before the event: 50% refund
- Cancellations less than 7 days before the event: 25% refund
We understand that circumstances change, and we're always willing to work with clients to reschedule events when possible instead of canceling. For the Cyber Odyssey Program and other long-term engagements, specific terms are outlined in the service agreement.
How do we get started with Exploit3rs?
Getting started with Exploit3rs is simple:
- Initial Consultation: Contact us through our website, email, or phone to schedule a free consultation
- Needs Assessment: We'll discuss your objectives, audience, and requirements
- Custom Proposal: We'll provide a detailed proposal tailored to your specific needs
- Planning: Once approved, our team will begin the planning and development process
- Delivery: We'll deliver the training or event according to the agreed schedule
Throughout this process, you'll work with a dedicated point of contact who will ensure your experience is seamless from initial inquiry to program completion. Contact us today to begin your cybersecurity training journey with Exploit3rs.
Still Have Questions?
Contact our team directly for answers to any questions not covered here. We're happy to provide detailed information about our services and how we can meet your specific needs.